Frequently Asked Questions
HOW DO I MAKE A PURCHASE?
You can shop by product category using the links in the drop down shop menu to find what you are looking for. Click on the product image to open up additional information about it. Then click on the ''PURCHASE'' button to pay for it. You can still continue browsing the online store or directly go to your basket to review and amend the contents of your basket or to complete your order. You will need to register your personal information with us before your order can be processed.
WHAT FORM OF PAYMENTS DO YOU ACCEPT?
We accept electronic payment only via major credit and debit card carriers. No check or cash payments are accepted via the eCommerce store
At this time, we are using both Stripe and PayPal for payment processing services..
WHAT IS PAYPAL? WHAT IS STRIPE
PayPal and Stripe and stripe are quick and secure way to accept credit card and debit card payments online.
ARE PAYPAL AND STRIPE SECURE?
DO YOU SHIP INTERNATIONALLY ?
At this time we only ship within the U.S. However, international shipping will be offered directly via our eCommerce store in the near future.
View our shipping and returns page for additional information. If you would like to contact us directly regarding an order to be placed or shipped outside the U.S., we would be happy to work with you on making external shipping arrangements f at all possible.
HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?
Most orders will ship within 72 hours although we ask for 5-7 business days. Please keep in mind that this could vary depending on holidays and sales. Once we dispatch your order for delivery you will receive a unique tracking number, however please allow 24 hours for tracking info to update. You'll receive an email notification once we create a label but your tracking info will not update until it's scanned and received by the shipping carrier.
WHAT IF DON'T SEE AN ITEM ANYMORE THAT WAS ONCE AVAILABLE?
Our items are hand made and our fabrics are often ordered in small quantities. Items made in limited quantities will only available until they are sold out.
In this case, the item(s) will immediately be removed from our store and will be identified as "Limited item" in the item description box. All email subscribers will be notified if/when a sold out item is restocked.
Our goal is to motivate and inspire you through our finest creations. We value our work and believe that you will be satisfied in our designs. Please feel free to contact us via our "Contact" page for any other questions or concerns.