Frequently Asked Questions

HOW DO I MAKE A PURCHASE?

You can shop by product category using the links in the drop down shop menu to find what you are looking for.  Click on the product image to open up additional information about it. Then click on the ''PURCHASE'' button to pay for it. You can still continue browsing the online store or directly go to your basket  to review and amend the contents of your basket or to complete your order. You will need to register your personal information with us before your order can be processed.

WHAT FORM OF PAYMENTS DO YOU ACCEPT?

We accept electronic payment only via major credit and debit card carriers. No check or cash payments are accepted via the eCommerce store

At this time, we are using both Stripe and PayPal for payment processing services..

WHAT IS PAYPAL? 

PayPal is a quick and secure way to accept credit card and debit card payments online. 

IS PAYPAL SECURE?

PayPal exceeds the most stringent industry standards for security. You can learn more by visiting Stripe.com or Paypal.com directly.

DO YOU SHIP INTERNATIONALLY ?

At this time we only ship within the U.S.  However, international shipping will be offered directly via our eCommerce store in the near future. 

View our shipping and returns page for additional information. If you would like to contact us directly regarding an order to be placed or shipped outside the U.S., we would be happy to work with you on making external shipping arrangements if at all possible.

HOW LONG WILL IT TAKE FOR MY ORDER TO ARRIVE?

We ask for 5-7 business days for order processing. Please keep in mind that this could vary depending on holidays and sales. Once your order is processed and we've dispatched your order for delivery, you will receive a unique tracking number. Please however allow 24 hours for tracking info to update. You'll  receive an email notification once we create a label but your tracking info will not update until it's scanned and received by the shipping carrier.

 WHAT IF DON'T SEE AN ITEM ANYMORE THAT WAS ONCE AVAILABLE?

Our items are hand made and our fabrics are often ordered in small quantities. Items made in limited quantities will only available until they are sold out.

 

Our goal is to motivate and inspire you through our hand crafted creations. We value our work and believe that you will be satisfied in our designs. Please feel free to contact us via our "Contact" page for any other questions or concerns.